1. 對所管轄區(qū)域的客房和公共區(qū)域負(fù)責(zé) To the jurisdictions responsible for guest rooms and public areas .
2. 負(fù)責(zé)鑰匙的嚴(yán)格控制 Responsible for the strict control of the key.
3. 對客房和公共區(qū)域進(jìn)行常規(guī)檢查 Regular check of the guest rooms and public areas.
4. 迅速向工程部匯報維護(hù)活動 Promptly reporting to the Engineering Department of maintenance activities.
5. 確保依照失物招領(lǐng)程序辦事 Ensure that acted in accordance with the lost and found program.
6. 堅持酒店安全制度、緊急情況按照酒店要求進(jìn)行操作 Adhere to the security system, the emergency situations in accordance with the hotel requires the hotel operations.
7. 積極跟進(jìn)VIP和長住客人迎接,入住及退房等相關(guān)服務(wù) Actively follow up the VIP and long stay guests to meet, such as check in and check - related services.
8. 監(jiān)督夜床服務(wù) Supervision and evening turndown service.
9. 帶動員工關(guān)注所有客人的需求 Driving employee demand for all guests.
1.使用客房部機(jī)器及設(shè)備的能力 Ability to use machines and equipment of rooms
2.普通話流利 Mandarin-speaking
3.基本的英語口語及書寫能力 Basic spoken and written English skills
4.基本電腦操作技巧 Basic computer skills
5.懂得培訓(xùn)需求分析,實施培訓(xùn)計劃匯Understand the training needs analysis, implementation of training plans
在求職過程中如果遇到扣押證件、收取押金、提供擔(dān)保、強(qiáng)迫入股集資、解凍資金、詐騙傳銷、求職歧視、黑中介、人身攻擊、惡意騷擾、惡意營銷、虛假宣傳或其他違法違規(guī)行為。請及時保留證據(jù),立即向平臺舉報投訴,必要時可以報警、起訴,維護(hù)自己的合法權(quán)益。
